FAQs


What does FR mean?

FR stands for flame resistant or the ability for the material to self extinguish once the ignition source is removed. Non-FR material and clothing essentially becomes fuel to any flame and can cause more damage than the original fire itself would have without the added material fuel. For more info on how FR clothing can protect you, click here.

Product information

How can I get a product that's out of stock?

You can email us at customerservice@stanfieldsfr.com or call 1-902-895-5406 Mon-Fri 8:30am-4:30pm AST.

Where can I find sizing information?

Please refer to our sizing chart.

Ordering & payment

What methods of payment do you accept?

We accept all major credit cards, which can be found in the footer of all pages of the website. This includes some other forms of payment such as Apple Pay and Google Pay.

What is the return policy?

For full information on our return policy, please click here.

Privacy & security

How do I know if ordering online is secure?

We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. To learn more about our privacy & security policies, please follow the link on the bottom navigation. If you have further questions, email customerservice@stanfieldsfr.com, or call us at 1-902-895-5406 (Mon-Fri 8:30am-4:30pm AST). 

Registration on StanfieldsFR.com

How do I register an account with stanfieldsfr.com?

Click on silhouette in the top right corner next to the search and shopping cart icons to create an account.

If I register a stanfieldsfr.com account after putting items in my cart, will I lose them?

No. You will not lose any of your items. If you look or click on the cart icon at the top right of the screen, you will see your items.

I've lost my password and I can't sign in. What do I do?

Simply click Log In at the top of the page, and select "Forgot your password".

Enter the email address you created your account with and click the submit button. A new password will be created and sent to your email address.